FAQs - GVERSE GeoGraphix
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Frequently Asked Questions

GEOLOGY

Can I customize cross section views?

Yes, updates in the current release allow for greater customization of cross section views, including the ability to adjust display parameters and add annotations.

Can I merge incoming curve data into existing curve sets?

Yes, you can now merge incoming data seamlessly with existing curves, handle missing depths automatically, and standardize units for clean, consistent interpretation. Template-based exports enable rapid regeneration of curve sets for recurring analyses.

Can I import log curves from ASCII formats like CSV or TXT?

Yes. You can import curves from CSV, TXT, and other ASCII formats with options to manage conflicts and missing depths.

How do I access the azimuthal curve visualization feature?

This feature can be accessed through the track attributes under curves display options.

MAPPING

Is it possible to incorporate ArcGIS Pro layers directly into GeoGraphix workflows?

Yes. You can stream feature layers from ArcGIS Pro or mapping servers and use them in workflows like volumetric calculations and field planning.

How do I transfer data between ArcGIS Pro and GeoGraphix more efficiently?

With upgrade to the latest Esri technology and introduction of GeoGraphix Add-In for ArcGIS Pro, users can now transfer layers from any AOI in a GeoGraphix project to ArcGIS Pro and vice versa. You can transfer raster grids, conditional pie layers, annotation objects, and contours between platforms with improved compatibility and controls.

Is there a way to export only part of an IsoMap grid using a polygon?

Yes. You can limit IsoMap grid exports to a selected polygon.

How can I constrain IsoMap grid calculations to input grid extents?

IsoMap Grid Operations now allow you to constrain calculated grids to the extents of input grids for optimal resolution. Update IsoMap layer data sources by easily adding, changing or removing filters to each data source.

Can I rotate map entities like polygons and annotations interactively?

A new Rotation tool lets you interactively rotate polygons, lines, and other map entities make everyday workflows easier and more efficient.

How can I group layers on my map?

You can easily group layers on your map by using layer management tools. These tools allow you to create groups, making it simpler to organize and manage your layers.

How can I control grid extents and spacing in a large AOI?

IsoMap provides enhanced control over grid extents and spacing, making it easier to manage and visualize data across large Areas of Interests (AOIs).

Does GeoGraphix help making visualization of distance and locations easier on map?

Starting in GVERSE GeoGraphix version 2024.1, you can add a buffer around wells and wellbores as a new entity of the well layer. Estimate distances more accurately with the new Cursor Spotlight tool. Control size and appearance of well highlights. Easily switch CRS of the cursor readout with a new hot key.

Is there a way to mark frequently used entities as favourites for quicker access?

Yes. You can mark entities as Favorites for faster access during import, editing, and display workflows.

GEOPHYSICS

How do I compute seismic attributes on 2D/3D seismic data?

You can compute seismic attributes and spectral decomposition on 2D data and apply them in Multi View panels or 3D View. In the GVERSE GeoGraphix 2026.1 release, attributes can be calculated and applied both in Map and 3D Views of GVERSE Geophysics. Additionally, inversion operators can be created, and results can be previewed in Map and 3D Views, as well as Multi View windows.

Can I invert 2D seismic for relative and absolute impedance?

Yes. You can perform inversion for both relative and absolute acoustic impedance using low frequency models. Compute seismic attributes and spectral decomposition on 2D seismic data. Apply on-the-fly attributes in Multi View panels or the 3D View. Generate 2D attribute lines to add directly to your interpretation or export as deliverables. Invert 2D seismic for relative impedance or build low frequency models to calculate absolute impedance.

How do I overlay geobodies on seismic attributes in Multi View panels?

Geobodies can be overlaid on attributes and inverted seismic data for geological context.

WELL AND FIELD PLANNING

How do I streamline well planning using the upgraded GVERSE FieldPlanner?

You can digitize multi-branched laterals, planar or stacked laterals, fishbones, u-laterals or any other multilateral configuration directly on the GeoAtlas map. Assign surface locations, edit and copy well sticks or the entire configuration quickly and easily. Generate geoprogs and drilling reports and save wells and proposed surveys straight to WellBase. You can also easily identify slope, surface and subsurface hazards, flag potential collisions, manage well pads and much more.

Can I visualize proposed and actual surveys separately in GeoAtlas?

Yes. Proposed surveys can be drawn as separate entities on WellBase layers to easily visualize and compare proposed and actual surveys.

How do I assign TD when drawing well trajectories without TD info?

The last survey point can be assigned as TD when drawing trajectories for wells missing TD data. Post all well data like header info and other fields along the wellbore for cleaner, more readable maps.

DATA MANAGEMENT

How can I automate log data imports into GeoGraphix using LAS Worx?

In the latest GVERSE GeoGraphix 2026.1 release, you can automate log data delivery into GeoGraphix projects using LAS Worx plans. Configure flows to send logs to the active project or any other project. Add data to new, existing, or field data curve sets, and automatically create wells when they don't already exist. Resolve curve conflicts with options to add, overwrite, merge or skip incoming curves.

Can I send wells and associated data from GeoGraphix to Ubiterra ZoneVu for geosteering?

In the latest GVERSE GeoGraphix 2026.1 release, you can now send GeoGraphix wells and their associated data directly into Ubiterra ZoneVu projects for geosteering. Export well headers, tops, log curves, and deviation surveys to guide drilling decisions.

How do I protect or unprotect multiple wells at once?

New bulk protection settings let you apply changes to multiple wells simultaneously.

How can I visualize vector and raster log curves directly in WellBase?

Starting from GVERSE GeoGraphix version 2024.1, WellBase enables direct visualization of both vector and raster log curves. With the View Log Curves feature, vector data can be analyzed directly after import. Additionally, a built-in raster log viewer allows you to view raster logs directly within WellBase, streamlining your analysis workflow.

Can I stream TGS data into GeoGraphix?

Yes, you can connect to TGS servers with your TGS login directly from GeoGraphix to import well headers, tops, deviation surveys, completions, perforations, DSTs and digital & raster logs into your GeoGraphix projects. Use spatial filters and WellBase filters to only get data you need. Automatically update formation XYs and well layers on import.

Can I schedule TGS downloads according to my convenience?

You can now schedule TGS downloads to run automatically. Create multiple schedules to control the download frequency of various data types.

Can I download and use raster logs from MJ logs in GeoGraphix?

Raster logs can be downloaded directly to the GeoGraphix projects. Use your MJ Logs credentials to access all entitled data. Import registered raster logs and images to your GeoGraphix projects.

What can I do with Python APIs?

Python APIs allow you to work with all well data including log curves and directional surveys to update them programmatically, providing greater flexibility and automation capabilities.

What is Spotfire and how does it work?

Spotfire is a data analysis tool by TIBCO that allows you to graphically analyze and manipulate your data. GVERSE GeoGraphix offers a built-in connection with Spotfire that is configured to allow users to visually see their data in Spotfire. Both the software need to be installed on the same machine for the configuration to work.

Does GeoGraphix provide licensing for Spotfire?

Spotfire is a third party tool by TIBCO and the license can be purchased from TIBCO.

Can GeoGraphix Spreadsheet Import feature be used with Office 365?

Yes, the Excel Macro for importing data in WellBase supports Office 365.

SYSTEM & ADMINISTRATION

Can I store my projects on a network server?

Yes. GeoGraphix runs efficiently in a network environment where the projects are also stored on a server and accessible on workstations by allowing the appropriate sharing permissions.

Can I store my project data on a NetApp filer or some other type of SAN storage?

Yes. The actual contents of the project can be stored on a network attached storage device that is physically separate from the machine where GeoGraphix is installed.

Will my IT group need to reset Firewalls after upgrading to GeoGraphix?

Depending on the version of GeoGraphix installed previously, it may be necessary to update the Firewall exceptions as the name and location of the program file for the GeoGraphix Database Service may have changed. Please contact GVERSE GeoGraphix Support for more details.

Will my IT group need to reset DCOM permissions so we can share projects after upgrade?

The procedures in the DCOM configuration document need to be performed on the project server after the GeoGraphix software is updated (even if this was already done after the original installation) to ensure that the users have the necessary permissions to access the projects.

Should I install the Third Party software before or after the main GeoGraphix release?

The contents of the Third Party software should be installed before installing GeoGraphix.

What will happen if I download the software and find out that I don't have the correct license file?

If you install a version of the software which you are not licensed for, a message will appear on your screen when you try to launch the software. This message will state that the license file must be updated, or you must obtain the proper version of the license file. Contact the COS team at cos@gverse.com or visit the License Management page to request for a new license file. If you are not able to obtain a new license file at this time, you must uninstall the software that you have just installed. Refer to these section, "Uninstalling GeoGraphix and GVERSE Products" in the Installation Guide.

What do I need to do in order to upgrade to a newer version of the software?

When you are ready to upgrade to the latest version, fill out the license request form on the License Management page and indicate that you would like to upgrade. You can also send an email to cos@gverse.com for assistance.

LICENSING, VERSIONS AND COMPATIBILITY

What is the latest version of GeoGraphix®?

The latest version of GeoGraphix® is 2026.1 | VEGA.

Is the GeoGraphix 2026.1 VEGA release license controlled?

Yes, this release is license controlled. You need a 2026.1 license for the applications to work. Visit the License Management page to request for a new license file.

What is the latest version of Discovery™ on OpenWorks®?

The latest version of GVERSE GeoGraphix that fully supports Discovery on OpenWorks® is 2019.4.4. This version supports Landmark's OpenWorks® 5000.10.6.03.

How do I know which version of the software I am running?

Launch GeoGraphix. From the ProjectExplorer menu, select Help >> About Project Explorer. A dialog box will show the product version and build number.

Can I request an evaluation license for a version of the software that I already have?

No. Customers are not allowed to evaluate the same version of the software that is already installed. If you are working on a short-duration project and need additional licenses you should contact your sales representative and ask them for a short-term rental quote.

Can I request an evaluation license for a newer version of the software than what I am currently running?

Yes. If you are interested in evaluating a newer version of the software than the one that you are currently running, you should contact your local sales representative so that you can be provided with a quote for a single evaluation license.

How do I know when a new release or update requires a new license file?

There are 4 types of GeoGraphix releases:

  • Major release
  • Service Pack
  • Patch
  • Hot Fix
Typically a new license is required whenever there is a major release. In most cases, Patches and hot fixes will not require a new license. If you are ever unsure about license requirements for a particular version of the software, please get in touch with us via email at cos@gverse.com.

I am running an older version of GeoGraphix. Do I need a new license to upgrade to the latest release?

Yes. All major releases require a new license file. Please go to the License Management page to request a license.

Can the latest version of GVERSE GeoGraphix license be used to run older versions of GVERSE GeoGraphix?

Yes, you can use the latest license file to run the older versions of GVERSE GeoGraphix. However, you cannot use the newer version of GVERSE GeoGraphix using an older license.

UPGRADING / REQUESTING A LICENSE OR BITLOCK

Do I need to upgrade the LMKR License Management Tool for new version of GeoGraphix?

LMKR License Management Tool 3.5 is required for the latest version of GeoGraphix.

Can older projects run on newer versions of GVERSE GeoGraphix?

Yes. Older projects can be used on newer releases of GVERSE GeoGraphix.

How do I update USB dongle 10 series drivers?

Go to the Start Menu and select All Programs > LMKR > Licensing > FlexNet Dongle Driver Installation Guide to view instructions on installing the drivers for the USB dongle.

How do I verify which user has captured which GeoGraphix license?

From the ProjectExplorer menu bar, select Help > About ProjectExplorer to display the About ProjectExplorer dialog. Click License Information on the About ProjectExplorer dialog to display the License Information dialog. Expand the tree for each GeoGraphix feature to list down the individual user checking out these features.

GVERSE®

Do the GVERSE® Tools require a new license file?

Yes, please contact your Account Manager to get more details.

What versions of Petrel* is GVERSE® Connect compatible with?

GVERSE® Connect is compatible with various versions of GeoGraphix® and Petrel*. Please refer to the Compatibility Matrix for GVERSE® Applications for more information.

Does GVERSE® Connect require a separate license?

Yes.GVERSE® Connect requires a new license.

Does GVERSE® Attributes require a separate license?

Yes. GVERSE® Attributes requires a new license.

Does GVERSE® WebSteering require a separate license?

Yes. GVERSE® WebSteering requires a new license.

What is GVERSE® NOW and how does it help me?

Starting with 2019.1 release of GVERSE® GeoGraphix®, a web-based launch platform for all GeoGraphix and GVERSE applications was added. GVERSE NOW is a step towards giving our customers instant access to GVERSE GeoGraphix support, documentation, white papers, training schedules, webinars, software downloads, Licenses and release/user group announcements. In future releases, we will continue to add more features. Our ultimate goal in building GVERSE NOW is to share entire range of our resources at your fingertips - so you get the support and information you need - when you need it. We have also integrated Halliburton's iEnergy portal into the launcher. iEnergy gives you access to in-depth discussions of industry standards and trends.

Are you collecting information from behind my firewall using GVERSE NOW?

No. We do not collect any information through cookies, tokens or other means.

CONTACTING GVERSE GEOGRAPHIX

Where can I find information about upcoming GVERSE GeoGraphix training classes?

Our global training schedule of upcoming GeoGraphix training classes can be found on our Trainings Portal.

How can I contact GVERSE GeoGraphix Customer Support?

If you are not already registered with us, please click here to register for support. Once your registration is complete, you will receive an email to set your password, and Personal Identification Number (PIN) to reach support analysts. You may contact support via email (support@gverse.com), or track your cases via Case Management option available.

How to request for a new license File?

To obtain a new license for GeoGraphix, click here. Log in to the support portal, and visit License Management Page.

Where can I find information about new features in GVERSE® GeoGraphix®?

Please refer to the Release Notes page.

Can I still receive support on products that are no longer sold?

Yes. Customers may receive support on older versions of GeoGraphix. In order to see what level of support is available for the different versions of the software, refer to the Supported Products Matrix.